Allen Kapofu - State Farm Insurance Agent

This agent is not trustworthy. He put my checking account in for my exhusbands payment. Then refused to refund me. Said my ex could pay me. I never agreed to this.

I know nothing about insurance for the most part. Let’s start there. I was with another insurance company for years and after speaking with friends (two separate individuals who actively recommended Allen directly), I realized State Farm could offer me similar coverage for almost half the cost. I submitted an online quote and Allen was quick to respond and offer time to talk through everything. It took me a month to finally call, but when I did Allen was so open and friendly. He explained what the coverage meant, what my friends meant by their coverage, where costs were coming from, and got me changed over to State Farm so quickly. He was great about answering all of my what if or possible future scenario questions. I’ve emailed or called him multiple times since beginning my policy and h

I’ve had a great experience with Allen. He is friendly, knowledgeable, and always willing to go the extra mile to make sure I understand my coverage options. He took the time to find the best plan that fit both my needs and my budget, which really set him apart from other agencies I’ve worked with in the past. What I appreciate most is how responsive they are — whether I have a quick question or need to make a change to my policy, I can always count on a prompt reply. It’s clear the agency truly care about their clients and the community. If you’re looking for a reliable, honest, and locally rooted insurance agency, I highly recommend State Farm.

Jane and Allen are so personable, friendly, and client-focused. Jane is so nice, friendly, and knowledgeable. When she asks you "how are you doing?" she really wants to know and cares about how you are doing. I recently moved to Pullman, Washington from the east coast and Allen and Jane made me feel welcomed and reassured. Allen found me a really affordable rate on home and auto insurance, cheaper than I have ever paid before. I recently had to replace my windshield due to a crack caused by a rock that hit my windshield while I was driving. My insurance policy totally covered the replacement windshield! I didn't have to pay a thing! This was all thanks to Allen who found me the best policy of coverage. I highly rcommend Allen and Jane!

Allen has been an excellent insurance agent forthe last 2 years. No real up selling pressure and handled my insurance transfer form California with ease.