Alexander Protosow: Allstate Insurance

I’ve been working with my Allstate insurance broker, Alex Protosow, since 2020 for both auto and home insurance, and I can’t recommend him enough. Alex and his team are incredibly easy to work with. Anytime I call, someone is available to help, and they always take the time to clearly explain what’s going on. What really stands out is their honesty. They’re never looking to upsell or rip you off; instead, they focus on finding solutions that make the most sense for your situation. It truly feels like working with a trusted business partner rather than just an insurance provider. If you want an agent who’s reliable, transparent, and genuinely has your best interest at heart, Alex is the person to go to. Highly recommend.

I recently had the opportunity to experience Allstate’s outstanding customer retention efforts, and I must say, they have far exceeded my expectations. As a long-time customer, This recent experience showcased their commitment to keeping customers happy and loyal. Thank Alex Protosow!

I have been a satisfied customer for almost two years. This agency (and my service agent) have given me prompt answers to my questions. And she has saved me money on both auto and homeowners coverages. I am not local to their office and have conducted all transactions via phone and internet.

I would not recommend this agency. My first contact with them was a call which the caller said was a survey by some insurance institute. They asked if I would change insurers if I could save money and then connected me to one of there agents. I received a quote for both auto and home and was told it was a guaranteed price. Within a month I relieved a bill for additional bill for $96 on my home owners. I called to ask why and was told it was due to my distance from a fire hydrant and this was new to NY State. My previous insurer mentioned this to me years ago. Them at the end of our first 6 months our monthly bill increased by over $20 per month with no claim, tickets of accidents. I asked why and was told we did not qualify for discount one one vehicle because we didn't drive en

I had a terrific experience with Alex and his team. I switched to Allstate because of him and saved a significant amount of money with better coverage. Above everything else is the professionalism and patience they exhibit as well. Highly recommend!!