Acceptance Insurance

Decatur, IL · Auto insurance agency

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Decatur
#3
of 33 insurance agents
City Percentile
47%
rating percentile

Acceptance Insurance is an insurance agent located in Decatur, IL. It is one of 33 insurance agents listed in Decatur. Its 4.8-star rating is above the Decatur city average of 4.6 stars. It ranks #3 among Decatur insurance agents by combined rating and review volume. There are 10 photos associated with this location.

About Acceptance Insurance

For more than 50 years, your local Acceptance Insurance agents have been finding cheap car insurance options for people just like you in Decatur, Illinois. Whether you're driving record is perfect or not, we've got flexible, customized options to fit... More

Customer Reviews

★★★★★ 5.0 Kimberly D Tully · Jan 2026

King St. Decatur, IL. Acceptance insurance was EXCEPTIONAL in there search for auto quotes for my personal needs! Searching for the BEST price in Auto and personal needs can be STRESSFUL. Shannon Watson and Shanbriel Dennis went above and beyond for me on a very personal level and to me, that is the MOST important quality. To know that someone actually cares and hears you and does everything they can to find the help and support you are looking for. I appreciate their honesty and transparency with me. I will definitely let others know that are searching for support in these areas to these ladies here. Thank you so much for your help and support!

★★★★★ 5.0 Diana Diaz · Jan 2026

After working with three other agents who left me confused and unsupported, finding Shannon was truly a blessing. She listened, explained everything with patience, and genuinely had my best interest at heart. For the first time, I felt confident and cared for instead of rushed or overlooked. Shannon went above and beyond to make sure I understood my coverage and felt secure in my decisions. I’m beyond grateful for her honesty, kindness, and dedication. She is exactly the kind of agent people hope to find.

★★★★★ 5.0 JaKay Hardin · Mar 2026

Shan was extremely professional & assistive. She made me feel comfortable to share my personal situation, kept an energetically relaxed tone & i love that her assisting me wasn’t a dragged out process. Give Shan a raise!! She da bomb!! Don’t sleep on Shan!!

★★★★★ 5.0 Latoya Williams · Nov 2025

Shambriel was absolutely amazing.This lady did everything in her power to accommodate our needs.. she was so patient and reminds me of just talking to a family member. Thank you so much, because although I had some issues with a couple of her colleagues. She made sure I knew that she had my back, and I didn't have to worry about anymore uncomfortable situations. She found the best policy I could have asked for with the best Company,, thanks again shambriel,,You definitely deserves a raise..✨️🎉

★★★★★ 5.0 Adrian Allen · Jan 2026

Shanbriel was very professional and helpful. Definitely made getting insurance at a good rate seem easy. Glad she is my agent for my insurance needs.

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Debit Cards ✓ Free Parking Lot ✓ Free Street Parking ✓ On Site Parking

Services

Auto insurance agencyHome insurance agencyInsurance agencyInsurance brokerMotorcycle insurance agencyRenter's insurance agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.