AAA Saugus

Branch manager went above and beyond today helping me with my international driver’s permit and new license. I will always use this branch because of the experiences I’ve had here. Keep up the good work!

★★★★★ I had an outstanding experience today at the AAA office in Saugus, MA, thanks to Astryd Milan, the front desk agent. I went in feeling stressed after discovering—while traveling home for the holidays—that my TSA PreCheck renewal had been declined due to fingerprint issues. I had believed I renewed online two months ago when the paperwork first arrived, but I was never informed that my fingerprints were not clearly visible, and this caused unexpected trouble at the airport. Astryd was truly an angel. She was incredibly patient, kind, and knowledgeable, and immediately helped me navigate a walk-in appointment and resolve the issue right away. She handled everything calmly and professionally, which made a very frustrating situation feel manageable and even reassuring. I hope Astryd k

Do not get car insurance through them. If you get into an accident they don't help guide you through the process. They ignore emails and calls. I will be cancelling my premium membership as well as take my motor vehicle insurance elsewhere

Quick, convenient and friendly. Get your passport photos taken here if you are a AAA plus member it's free for physical copies, $12 for digital.

Currency exchange rates were not that competitive then the bank. I should give my bank a business. AAA is 5 percents less.