AAA North Metro

Absolutely stellar customer service. I have been towed back to my house many times. Today, I went in because I needed help with Rushmypassort. The company made the process incredibly difficult from a lack of detailed instructions. I met Bridget and Julia at the front desk. I know it's not their job to deal with 3rd party partners, but I was deperate and had nowhere else to go. However, they both literally saved my trip. The compassion and care they have for their work are unmatched. We all were calling various phone numbers trying to get answers. Finally, we got to an actual person, and I was able to reach a resolution. Honestly, it's the best customer service I've experienced in a long time, maybe ever. The competition does not have the personal touch or care that Bridget and Julia have

Friendly location. Very helpful. Love the notary service. BUT, don't bother calling the listed phone number as it is a phone tree and goes nowhere unless you know exactly who you are calling for. I just need to know if the notary is in the office today, but can't get that info. So I will have to drive over to confirm. That is dumb and wasteful.

AAA is scam. AAA does not have enough tow companies to provide timely service. That was confirmed by AAAs own representatives!!! It took 8 hours. Yes 8 hours to arrive!! No bad weather! I spoke to a supervisor who basically told me to leave my keys in my car and walk home if you don't want to wait the eight hours or more. What hell!! I am in my 60s and stranded. After a minor accident in the middle of the night. The representatives repeatedly told me they do not have enough tow companies to cover the denver area. That's right it took eight hours!!! Once again, I was told to leave my car with the keys in it and they would get it in the morning. I'm sure my insurance company will Reject a claim once they are told that I left the car unlocked with the keys inside. Don't waste your time and

AAA came to my house and jumped my battery. It didn't start the next day, so they came back and replaced the battery. Best investment ever.

Super friendly and helpful. If you are a member (and you should be) go there and look into car and home insurance. We've been members for years and finally decided to check while we were there for something else - we changed to AAA Home and Auto insurance and saved quite a bit. Thank you