AAA Norfolk Insurance and Member Services

Great service. We needed to get some British Pounds for an upcoming trip to the UK. Its been many years since I've needed to get currency and had questions about what may have changed. The helpful staff made the process extremely easy for me. It turns out AAA has just started doing currency exchanges again so it was new for the staff. They were pros and everything happened smoothly and quickly.

Was able to book appointment for a certain day/time and person wasn’t there.

Went in to get my International Drivers Permit and was helped by Miranda. She's very kind and easy to talk to and was out of there within 15 minutes. Straight forward and all you need here is a license and they take your passport picture here on the spot.

They were not very attentive to my travel needs. Ended up booking our Jamaica trip through Costco Travel. Got a better deal with Club Mobay included at no additional cost.

We signed up for roadside service and after three calls(one of them was for them to simply jump a battery) the won’t come help my any more. There’s a limit? So I’m paying a bunch of money each month for a service I can’t use? Absolutely ridiculous. Such tricksters!