AAA Chambersburg Office

Very kind and courteous. Knowledgeable and assisted over and above what I thought is required. We had a death in the family and tying up lose ends. The ladies were compassionate and found all the information that I needed, to make this as painless as possible

New member who mistakenly thought I could just walk into Chambersburg's HUGE storefront store and get some friendly information about discounts, trip ideas, maps brochures, etc. There was only ONE woman in there talking to small group. So we decided to wait until they were done. She rudely says loudly "What do you need help with, a cruise??!!" No, we are new and would like to talk. "Well I only do cars. You'll have to come back when the cruise lady is her. Here's her card!!"---I NEVER mentioned anything about cruises. She was LAZY and just trying to get rid of us. RUDE A shame this HUGE "store" in Chambersburg PA is almost empty with ONE employee and ZERO brochures, maps ,etc. They only seem to be open the hours people work.... Wish I NEVER would have joined AAA

Been a AAA member for years but will not be renewing my membership. Called to see if they could get me a better price on a flight and was told she was booked for over 2 weeks. Seems pretty crazy just to see if they can offer me a AAA discount. Definitely do not recommend!

We have been members of AAA for 25 years. We have always been met with great service, information and just overall nice people. Even when calling with travel questions when not using their services necessarily. We weren't going to use a tour so weren't using their travel agency to plan our trip but their representative Joyce was so friendly and helpful about everything I asked. We were able to get our passport pictures taken and we plan to get our International Drivers Permits there as well. Great services and easy to obtain.

Terrible customer service. Utterly useless. Do not waste your money on these people. They do not do their job to assist and went out of their way to make getting a tow difficult. Would avoid at all cost. Chambersburg AAA is terrible and I doubt the company will do anything about it. They use to have a good reputation this branch has sullied it for me.